Why choose Accurate?

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At Accurate, we have been setting benchmarks in delivering efficient and timely customer service across Uganda for 10 years.

The benefits of Accurate service include:

• Over 6 qualified and regularly trained service engineers

• Service engineers at 5 locations spread across the country

• Support for a fleet of over 200 machines

• Guaranteed response time within 1 working day

• Best in class uptime, call-to-fix and first-time-fix rates

• Dedicated central tech support team available Mon-Sat, 8:00am to 6:00pm (all Uganda direct number +256 705 577 823)

• State-of-the-art service delivery monitoring and control systems

• Service delivered in line with global standards

Service activities

Accurate believes in providing support to our customers throughout the entire product lifecycle; from installation through to preventive maintenance and annual calibrations. Our support services for weighing equipment range from emergency visits to annual maintenance contracts to keep your business running effectively.